Excel, Account Handling, documentation handling, General Insurance

customer service, relationship management, client-facing sales, CGI certification, commercial general non-life insurance, Account Management

Underwriting, Policy Servicing, Medical or financial loadings, Claims, Fund switches, disability and critical illness claims, Top-ups, Insurance financial advisory, Partial withdrawals, Death, Customised quotations, investment operations

Microsoft Office, Excel, Word, Powerpoint, Insurance application processes and terminology