Role & Responsibilities

Casework and Counselling

- To implement professional tools and working templates to guide staff in case assessment

- To monitor the team's compliance to professional processes (such as the use of tools and templates, adherence to practice policies)

- To represent the Centre in its advocacy efforts for vulnerable families, with the aim of advocating for these families to have access to equal opportunities through collaborative practice with community partners-

To establish documentation and platforms for knowledge dissemination of best practices within the cluster

Groupwork and Community Work

- To steer Centre's strategic initiatives relating to group work and community work for alignment to cluster's strategies

Supervisory Duties

- To teach/guide supervisors to guide their supervisees in their regular self-assessment of own competencies and interaction with others within different systems (Restorative function)

- To assess staff capabilities, identify professional growth areas and build training roadmaps to meet the growth areas.

Leadership Duties

- To participate in sector level discussions and to implement changes for the Centre

- To effectively communicate the vision for change and motivate the team (in the Centre) towards achieving the vision

- To co-construct employee development strategies with staff and implement the strategies to grow the team

Operational Managerial Skills (Operational Processes, Policies and Protocols)

- To support the Head of Centre/Cluster Director in the implementation of cluster's operational protocols, processes and policies

- To review and oversee the emergency response and crisis management tools.

- To take the lead in the necessary changes in organizational procedures, structures, protocols and policies to support trauma informed, developmentally sensitive practices and services

Undertake any other duties assigned by the Head of Centre

Qualifications, Competencies & Experience

Minimum Bachelor's Degree in Social Work or Post Graduate Diploma in Social Work from an accredited institution / Degree in Counselling, Psychology, Social Work from an accredited institution At least 10 years relevant experience in social work practice.
At least 5 years relevant experience in social work practice
Possess relational skills to effectively network with government agencies, churches and community partners to place the agencies and the organization in good standing for the benefit of clients.
A good understanding of quality standards required of each service under his purview
Knowledge and ability to engage, assess, provide intervention and evaluate practice
Ability to understand client groups and manage risk and protective factors
Ability to demonstrate reflective practice
Ability to engage stakeholders and partners
Knowledge and application of SASW code of professional ethics and Code of Social Work Practice
Knowledge of systems and availability of resources with a view to represent clients needs
Knowledge and ability to empower clients to access needed resources
Ability to identify available resources, social gaps and conduct relevant analyses
Possess cultural understanding and social sensitivity
Understand self, personal values, beliefs and the way these impact the working relationship with clients
Engage in self-care and active learning
Office environment home visit may be necessary
Able to lead and manage a group of social workers to achieve project outcomes

Principal Social Worker (FSC)