windows intune , Citrix Xenapp, Vmware Vsphere, Dns, Operating Systems, Pki, Vmware Vcenter, Incident Management, Problem Management, Endpoint Management, Ticketing, Active Directory Federation Services, Tape Library, LAN/WAN, Regulated Financial Services, Switching, Technical Support, Support Server based applications, Security Incident Response, Wintel Servers

support management , Citrix Administration, JIRA, Cisco, System Deployment, Global Project, Escalation Management, Operational Delivery Teams, Certifications, Active Directory, Desktop Infrastructure, office move, Team Structure, IT service management tools, Issue Resolution, Troubleshooting Procedures