Job Summary

Manage and lead a team of technicians and contractors to deliver efficient mechanical and electrical (M&E) building services and soft services maintenance. Develop and implement maintenance strategies, oversee compliance with regulations, and ensure service level agreements are met to support seamless facility operations.

Responsibilities

Lead and coordinate a team of in-house technicians, including roster planning, to execute daily building M&E services effectively
Manage contractors responsible for soft services such as cleaning, pest control, landscaping, and security to ensure quality and compliance
Develop and implement preventive and corrective M&E maintenance plans to maintain smooth and efficient facility operations
Provide technical guidance and advice to the team to resolve site issues promptly and compile fault reports for escalation of major concerns to management
Oversee subcontractors performing fitting out and reinstatement works for A&A projects, ensuring compliance with authorities and building regulations
Manage minor A&A works related to M&E and facility repair or replacement to maintain building functionality
Build and maintain strong relationships with team members, vendors, and key stakeholders through effective communication, collaboration, and engagement
Monitor and ensure fulfillment of Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for all managed services
Administer service and term contracts, including conducting cost comparisons and negotiating contract renewals or replacements for building M&E services

Required competencies and certifications

Facilities management experience with a minimum of 3 years in a similar role
Diploma or Degree in Facilities Management, Building, Engineering, or an equivalent field
Technical expertise in mechanical systems, engineering principles, and air-conditioning and mechanical ventilation (ACMV) systems
Proficiency in Microsoft applications for reporting and communication

Preferred competencies and qualifications

Strong communication skills demonstrated through effective team leadership and stakeholder engagement

Other Information

Work schedule: 5.5-day work week
West or East side available

Property Executive / Technical Facilities Executive