Elicit, analyze, and document business requirements and translate them into clear user stories.
Lead stakeholder workshops, process mapping sessions, and gap analysis activities.
Support Agile ceremonies including backlog refinement, sprint planning, and User Acceptance Testing (UAT).
Collaborate closely with Product Owners, Developers, and QA teams to ensure shared understanding and delivery success.
Ensure solutions meet regulatory, compliance, and operational standards.
Assist with go-live activities, change management, and post-implementation support.

Requirements

Minimum 5 years of Business Analysis experience within the insurance domain.
Strong understanding of the insurance policy lifecycle, claims management, and billing processes.
Proven experience working in Agile / Scrum delivery environments.
Excellent stakeholder engagement, communication, and documentation capabilities.
Hands-on experience with Insurance Policy Administration Systems (PAS).
Proficiency with tools such as Jira, Confluence, and Visio.

Preferred Skills

Understanding of APIs and digital platform architectures.
Familiarity with MAS regulations and compliance requirements.

To apply, please visit and search for Job Reference:4RVV758V

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds and .

IT Business Analyst (Insurance | Contract)