Servicenow, Software Installation, Intune, Bitlocker, Windows 10, Humanscale troubleshooting, Outlook administration, SCCM Software Center, Windows 11, Hardware break-fix

Software Installation, Network Troubleshooting, Security compliance checking, Password reset

Windows OS, Software Troubleshooting, Peripherals inventory management, AV equipment knowledge, End User Computing support, IMAC support, Service Desk ticketing systems

Windows Active Directory, Network Troubleshooting, Office 365, Mobile Devices, Powershell Scripting, collaboration platforms, Bloomberg market data applications, Citrix Azure VDI

Pc Hardware, Servicenow, Windows Server, Dns, Tcp Ip, DHCP, Software Troubleshooting, Microsoft 365, Printer Troubleshooting, Audio Video Conferencing, Microsoft Outlook, Microsoft Teams, windows networking, Microsoft Azure Active Directory, meeting room technologies, Microsoft Defender, Microsoft Windows 11