COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The family-like atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

This position is for Office of Admissions and Financial Assistance (OAFA).
Events and outreach
- Support the planning, logistics and coordination for all signature undergraduate admissions events during peak admissions season.
- Support local school outreach across Singapore for school fairs, campus visits and engagement sessions.
- Handle enquiries from prospective students and parents.
Applications and assessment
- Support undergraduate admissions selection processes, including scheduling interviews, verifying documents and updating applications.
- Coordinate with applicants about application matters, assessment tests, and ad-hoc applicant requests.
- Provide administrative support during interviews (both virtual and face-to-face) for interviewers and applicants.
Other duties as assigned.

QUALIFICATIONS

Undergraduate degree in any discipline with least 2 years of relevant event management or administrative, customer-facing experience.
Background in event management and event support, particularly for large-scale events.
Proven ability to coordinate events end to end: logistics, vendors, registration and on-site operations at scale.
Strong administrative accuracy and attention to detail, with the ability to handle high volumes of applicant records and confidential data without error.
Working knowledge of online interview scheduling tools and MS Office
Positive customer-service mindset, with the ability to handle applicants, parents and schools professionally
Able to work independently under tight deadlines during the admissions peak, and to prioritise across concurrent portfolios.
Willingness to work weekends and evenings when required for events, interviews and programmes.

OTHER INFORMATION

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Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University

Admissions Executive (6-month contract), OAFA