COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The family-like atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

This position is for Office of Admissions and Financial Assistance (OAFA).
Main liaison officer for Games-Based Assessment (GBA)
- The staff will assist Sandy to work with the vendor Arctic Shores to plan and run the games-based assessment (GBA).
- There will be 4 different launch plans for the GBA to cater to different groups of prospective students.
  - Early admissions students to do GBA in January - supervise by staff
  - Scholars students to do GBA in March - fully managed by staff
  - Discovery Day student to do GBA in April - fully managed by staff
  - Regular admission students to do GBA in April - - fully managed by staff
Handle admissions matters for Computer Science programme and Software Engineering programme.
- The staff will handle the admission matters for the Computer Science programme and Software Engineering programme. This includes:
  - Reviewing each application individually to verify the authenticity and accuracy of applicants high school results and other relevant details.
  - Setting up and hosting virtual Zoom sessions for CS and SE faculty members to conduct applicant interviews.
  - Ensuring applicants attempt the tests set by SCIS before their interviews.
  - Contacting applicants to inform them of their scholarships outcomes.
  - Contacting applicants to inform them of their interview dates/times.
  - Handling applicants requests to change programme / appeal their admissions decision.
  - Updating of applications on SMU's applications portal.
  - Handling applicants queries.
Post admission surveys
- Students and parents of students who accepted or rejected SMU admission offers will be invited to do surveys from June to July. Contract staff will manage the following:
To support key outreach events such as the Schools Learning Journeys to SMU, school fairs or booths in Junior Colleges and Polytechnics, SMU Poly Day, Scholarship Showcase, SMU IB Day, Integrated Early Discovery Day, Open House, Discovery Day, Scholars Session, Destination SMU and other signature admissions events.
Other duties as assigned.

QUALIFICATIONS

Diploma or Degree with at least 2 years of work experience.
Good communication skills and enjoy talking to people.
Meticulous, with strong administrative skills and the ability to multi-task across different projects.
Proficient with Office tools such as Microsoft Excel and Microsoft Word
Proficient with technology tools such as Zoom, and willing to learn new systems.
Strong customer service mindset with the ability to respond to different types of personalities.
Knowledge of and interest in SMU will be an advantage.

OTHER INFORMATION

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Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University

Admissions Executive (10-month contract), OAFA