About Us:

We are a long- and well-established insurance brokerage firm based in Singapore, dedicated to providing tailored insurance solutions across a broad range of industries. Our commitment to excellence and client-centric approach has earned us a reputation as a trusted partner in the insurance sector. As a result of growth, we have a position available and are seeking a dynamic and motivated individual to join our team.

Position: Senior Executive

Location: Singapore

Employment Type: Full-time

Salary: $2,500 to $4,500

Job Overview

The candidate is expected to handle all claim matters which including but not limited to answering claims queries, review and submission of claims documents, monitor/ review of pending claims/ queries and other duties as assigned by the supervisor. Training will be provided for candidate who has no related claims experience.

Responsibilities & Duties

Teamwork - working as a team and assisting claim colleagues during their absence
Respond to clients queries as soon as possible
Keep track of deadlines which had been undertaken by you
Maintain full and accurate claim registration for the claims handled by you
Follow up on your outstanding issues/ emails promptly
Monthly review of own outstanding claims and seek instructions/ advices from senior/ supervisor
Flag up issues/ problems before complaints
Assist in claim related administration works including managing claims inbox
Meet with clients on-site or at their premises when required.

Specific Skills

Able to draft simple claims related emails and letters to respective parties
Able to manage and handle clients expectations pertaining claim matters
Full understanding of claims procedures and processes for all classes of insurance policies
To obtain BCP, PGI, ComGI, and HI

Insurance Brokers (Claims) Senior Executive