Company Overview

Food Concepts Group (FCG) has shaped Singapore's dining scene since 2011 with brands like Altro Zafferano, Griglia Open Fire Italian Kitchen, and 54 Steakhouse. FCG focuses on culinary excellence, strong leadership, and memorable guest experiences.

Job Summary

Join a leading restaurant group in Singapore, supporting smooth outlet operations and delivering excellent guest service while growing your skills and career in a dynamic, professional environment.

Responsibilities

Assist in delivering smooth and efficient service to ensure operational excellence in the outlet
Maintain consistent adherence to restaurant standards for quality and service
Provide excellent customer service by promptly taking orders and delivering items without delay
Apply thorough knowledge of the restaurant menu to inform and upsell to guests
Maintain cleanliness and organization of both front and back of house areas
Prepare mise-en-place according to operational needs and ensure tables are cleaned and reset after each course
Report operational issues to the Service/Operations Manager and follow up on solutions or actions
Participate actively in training sessions to improve product knowledge and service skills
Assist in monthly inventory checks of operating equipment and supplies
Collaborate effectively with team members to support a positive and efficient work environment

Preferred competencies and qualifications

Diploma or certificate in Hospitality or Tourism Management is desirable
Minimum 3 years of experience as a Captain or Supervisor in F&B candidates with less experience may be considered for Food Runner roles
Strong communication skills with the ability to solve problems proactively
Attention to detail in service delivery and operational tasks
Team player with good team-building skills and ability to communicate across all employee levels
Personable, discreet, reliable, and diplomatic in guest and team interactions
Positive, motivated, and passionate attitude with a willingness to learn multiple skills
Good personal grooming and presentation
High degree of integrity and adaptability to changing environments
Willingness to work weekends and public holidays

Restaurant Captain / Floor Supervisor