Servicenow, Itsm, Power Automate, Sql, Itil Processes, Python, IT support automation, Freshservice, Jira Service Management, runbooks, AI-powered support solutions, knowledge bases, LLM-based solutions, structured troubleshooting frameworks, chatbots, ServiceNow Virtual Agent, Microsoft Copilot Studio, virtual agents

Servicenow, Power Automate, Sql, low-code automation, Scripting, Python, Freshservice, Jira Service Management, Knowledge Management, LLM-based solutions, ServiceNow Virtual Agent, ITIL-aligned processes, ITSM platforms, Microsoft Copilot Studio