About the role

We are looking for a proactive and detail-oriented Junior Sales & Operations Executive to support and manage our B2B clients across Singapore, India, and Europe. This role combines client account management, sales support, and day-to-day operational coordination. It is ideal for someone with 1-2 years of experience in the OTA, hotel, travel, or hospitality industry who wants to grow into a regional sales and account management role.

Key responsibilities

Manage and support client accounts across Singapore, India, and European markets
Maintain strong day-to-day communication with existing clients and business partners
Support sales activities, including client follow-ups, quotations, proposals, and contract coordination
Coordinate booking, hotel, inventory, rate, and operational matters with internal and external partners
Respond to client requests and resolve operational issues in a timely manner
Monitor account performance and identify opportunities to increase sales and client engagement
Work closely with internal sales, operations, hotel, and partner teams
Maintain accurate client, sales, and operational records
Support onboarding of new clients and partners
Assist with market research and business development activities when required

Requirements

Based in Singapore and legally eligible to work in Singapore
Diploma or Bachelor's degree in Business, Hospitality, Tourism, or a related field preferred
1-2 years of experience in OTA, hotel, travel, hospitality, sales operations, or account management preferred
Strong communication skills in English and Mandarin Chinese, required to liaise with Mandarin-speaking clients and counterparts
Korean language ability is a plus
Comfortable communicating with international clients across different cultures and time zones
Strong organizational and problem-solving skills
Detail-oriented, responsive, and able to manage multiple accounts and tasks simultaneously
Good working knowledge of Microsoft Office / Google Workspace
Experience with CRM, hotel booking systems, OTA platforms, or travel technology is an advantage

Preferred Profile

Experience working with hotels, OTAs, travel agencies, DMCs, or hospitality technology companies
Exposure to international B2B clients
Commercial mindset with strong customer-service orientation
Comfortable handling both sales and operational responsibilities
Interested in developing a career in regional sales and account management

What We Offer

Opportunity to manage international accounts across Singapore, India, and Europe
Hands-on exposure to both sales and operations
Career development opportunities in regional account management and business development
Dynamic and international working environment