Servicenow, Itsm, Service Design, Platform As A Service, Stakeholder Analysis, Service Management processes, end-to-end testing, Knowledge Management, service development, Process Flows, business user requirements, Business Analysis Management, prioritize work, Acls, Technical Knowledge, Automated Scripts

Microsoft Office, Fire Protection, Sanitary and Plumbing systems, Project management, Mechanical building services design, Singapore Certified Energy Manager, BIM certification, ACMV, Inspections of mechanical systems, Vertical Transportation systems, Authority submissions, Engineering calculations