Networking Basics, Windows, Mac Os, ticketing system, Microsoft Office Suite

It Troubleshooting, Windows OS, Mobile Devices, Networking, Ms Outlook, laptop hardware

Servicenow, Incident Management, Network Troubleshooting, Microsoft 365 applications, Windows operating systems, service-request management, Active Directory, ITIL practices

Change Management, Itil Framework, Logistics coordination, Preventive Maintenance, Network-related incidents, Troubleshooting, Technical support