Company Overview

Hamilton Company is a worldwide leader in the design and manufacture of manual, semi-automated and robotic products for precision fluid measuring. We specialize in the development, manufacturing and customization of precision measurement devices, automated liquid handling stations, and sample management systems. For more than 60 years, Hamilton has been satisfying customer needs by combining quality materials with skilled workmanship, ensuring the highest level of performance of every precision fluid measuring device we manufacture.

Responsibilities

We are hiring a Field Service Engineer to support Hamilton Storage systems at a dedicated customer site in Singapore. This is a permanent on-site role within a small team of engineers (2–3 FSEs) supporting the same location. Unlike traditional field service roles, this position does not require regular travel.

Key Responsibilities On-site Support & Operations

Provide daily on-site technical support for automated storage systems
Ensure stable system operation and high equipment availability
Work closely with laboratory and operational teams

Troubleshooting & Maintenance

Perform preventive and corrective maintenance
Diagnose mechanical, electrical and software-related issues
Execute repairs, system checks and upgrades

System Ownership & Improvement

Take ownership of system performance within the on-site team
Identify recurring issues and implement improvements

Customer Interface

Act as a key technical contact
Support training and communication with users

Documentation

Maintain service reports and records
Follow safety and documentation standards

Work Environment

Advanced scientific research environment
Standard working hours: Monday to Friday
No shift work and no 24/7 on-call service
Stable on-site role at a single customer location

Qualifications

Demonstrated troubleshooting skills
Structured problem solving
Good communication in English
High ownership and reliability
Ability to work on teams

Education/Experience

Diploma or Degree in Engineering
2–5 years of experience in field service or technical maintenance
Experience in automation, robotics or complex systems preferred

About Hamilton

Diverse portfolio of exciting and innovative design projects.
Tremendous opportunities for professional growth and advancement.
Commitment to sustainable design.
Competitive Compensation.
Excellent benefit package.
Solid stable company.
Drug free workplace.

Field Service Engineer | Singapore