Excel, User Stories, change management, requirement gathering, stakeholder interviews, GenAI, Business Analysis, market research, Project management, Powerpoint, functional requirement documents, Data Analysis, User Testing

smartsheet , product catalog , Servicenow, Power Bi, Microsoft Office, Symphony, Excel, Amadeus Central Reservation System, OSEM, CI TY SFAWeb, Land-It task management systems, MARSHA, POS platforms, FIAT, Peoplesoft, Opera Cloud