IT support, desktop support, technical support, Technical Troubleshooting, Windows 11

VMware, Onsite Support, Linux, Logging, Escalation Management, Tracking, Troubleshooting, engineering support, Preventive Maintenance, Review Meetings, help desk management, Technical Support, Supplier Management, Hardware, Incident Reports, Escalation Process

antivirus software , ticketing systems , Endpoint Security, Switches, Dns, DHCP, Network Cabling, Lan, Access Points, remote-support tools, Wi-Fi, PC and laptop hardware, Active Directory, Windows desktop operating systems, Microsoft 365 applications

ticketing systems , Networking, Microsoft Office, A+, Operating Systems, Video Conferencing, Mac, Linux, Computer Hardware, Laptops, Macos, Windows 10, Ticketing, Active Directory, Troubleshooting, Case Management, Windows 81, Hardware

Networking, Issue Management, Linux, Incident Management, Incident Handling, Job Descriptions, Call Risk, Progress Monitoring, Manage clients expectations, Troubleshooting, resolved escalations, engineering support, Technical Support, Answering Phone and Email Queries, Hardware, Timely Delivery

business productivity applications, technical support, Microsoft Windows operating systems, Troubleshooting, remote control of PCs, MS-Office

data centre cabling, cabling provisioning, remote office IT setup, network cable patching, connectivity testing, Project Coordination

Networking, System Administration, Desktops, Nas, Exchange Server, Printers, Routers, Laptops, Firewalls, technical support, backup facilities, software systems, Documentation, Active Directory, MFP, Telecommunications, software inventory, Windows domain environment