Department: Retail Operations

Reports To: Boutique Manager / Store Supervisor

Internship Duration: 1 to 3 months (flexible) Working Hours: Based on retail operating hours, including weekends and public holidays where applicable.

About the Role

Longchamp is seeking a motivated and customer-focused Retail Intern to support our boutique operations and deliver an exceptional luxury shopping experience. This internship offers hands-on exposure to luxury retail, customer service, visual merchandising, and store operations.

Key Responsibilities

Welcome and assist customers in a professional and friendly manner.
Support the sales team in delivering excellent customer service.
Maintain store presentation and visual merchandising standards.
Assist with stock replenishment, inventory checks, and stock transfers.
Support gift wrapping and packaging services.
Handle basic administrative and operational tasks as assigned.
Assist with store events, promotions, and customer engagement activities.
Ensure the boutique is clean, organized, and aligned with brand standards.

Requirements

Currently pursuing or recently completed a diploma or degree in Business, Retail Management, Hospitality, Marketing, or a related field.
Passion for luxury retail and customer service.
Strong communication and interpersonal skills.
Positive attitude, proactive mindset, and willingness to learn.
Able to work independently and as part of a team.
Proficient in Microsoft Office applications is an advantage.

What You Will Gain

Exposure to the luxury retail industry.
Hands-on experience in boutique operations and customer service.
Opportunity to work alongside experienced retail professionals.
Development of communication, sales, and operational skills.
Valuable experience with an internationally recognized luxury brand.

Retail Intern (Singapore)