Line of Service

Assurance

Industry/Sector

Not Applicable

Specialism

Risk

Management Level

Manager

Job Description & Summary

At PwC, we help clients build trust and reinvent so they can turn complexity into competitive advantage. We're a tech-forward, people-empowered network with more than 364,000 people in 136 countries and 137 territories. Across audit and assurance, tax and legal, deals and consulting, we help clients build, accelerate, and sustain momentum. Find out more at www.pwc.com.

Role Summary

The Digital, Technology & Transformation Professional plays a key role in delivering business, technology, data, digital, infrastructure, cybersecurity, and operational initiatives that support organizational objectives. The incumbent will collaborate with cross-functional stakeholders to design, implement, operate, support, and continuously improve digital products, enterprise platforms, business processes, technology solutions, and customer experiences.

Depending on the area of specialization, the role may involve business analysis, software engineering, architecture, data management, product delivery, project management, cybersecurity, infrastructure operations, service design, customer support, or business transformation activities.

Business & Stakeholder Management

Engage stakeholders to understand business objectives, operational challenges, and user needs.
Gather, analyze, and document business, functional, and technical requirements.
Facilitate workshops, meetings, and discussions with business and technical teams.
Provide recommendations to improve business performance, operational efficiency, and user experience.
Communicate project status, risks, issues, and recommendations to stakeholders.

Digital Product & Solution Delivery

Support the design, development, implementation, testing, deployment, and maintenance of digital solutions and enterprise systems.
Contribute to product roadmaps, project plans, and delivery schedules.
Ensure solutions align with business requirements, organizational standards, and enterprise architecture principles.
Participate in Agile delivery activities including sprint planning, reviews, retrospectives, and backlog refinement.
Support continuous improvement initiatives throughout the solution lifecycle.

Technology Engineering & Operations

Develop, configure, integrate, support, and maintain applications, systems, platforms, and infrastructure.
Monitor application, platform, network, database, and infrastructure performance.
Troubleshoot incidents and perform root cause analysis to resolve technical issues.
Support release, deployment, change, incident, and problem management processes.
Ensure system reliability, availability, scalability, and maintainability.

Data & Analytics

Support data collection, integration, management, analysis, and reporting activities.
Ensure data quality, integrity, security, and governance compliance.
Develop insights, dashboards, reports, analytics models, or data solutions to support decision-making.
Collaborate with stakeholders to identify opportunities for data-driven improvements.

User Experience & Service Design

Participate in user research, service design, process analysis, and customer journey mapping activities.
Design and improve products, interfaces, services, and business processes.
Support accessibility, usability, and customer experience standards.
Incorporate user feedback into solution enhancements.

Project & Transformation Delivery

Support digital transformation, modernization, automation, and process improvement initiatives.
Manage assigned project deliverables, timelines, and dependencies.
Identify, assess, and mitigate delivery risks and issues.
Drive adoption of new technologies, processes, and ways of working.
Contribute to organizational change management activities.

Required Qualifications

Bachelor's degree in Information Technology, Computer Science, Engineering, Business, Data Science, Information Systems, or a related discipline.
Relevant professional certifications may be advantageous depending on specialization (e.g., Scrum, PMP, ITIL, Cloud, Security, Data, Agile, Architecture, or Product Management certifications).
Relevant experience in one or more areas:
Software Engineering
Data & Analytics
Cloud & Infrastructure
Cybersecurity
Business Analysis
Product Management
Project Management
UX/UI & Service Design
Technology Operations
Business Transformation

Education (if blank, degree and/or field of study not specified)

Degrees/Field Of Study Required

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Algorithm Development, Alteryx (Automation Platform), Analytical Thinking, Analytic Research, Big Data, Business Data Analytics, Coaching and Feedback, Communication, Complex Data Analysis, Conducting Research, Creativity, Customer Analysis, Customer Needs Analysis, Dashboard Creation, Data Analysis, Data Analysis Software, Data Collection, Data-Driven Insights, Data Integration, Data Integrity, Data Mining, Data Modeling + 43 more

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship

No

Government Clearance Required

No

Job Posting End Date

Risk Services - Digital, Technology & Transformation Consultant