How you'll contribute to MyRepublic's success

Manage and monitor customer accounts to ensure timely collection of outstanding payments and minimise overdue receivables through email, phone, walk-ins, or other appropriate channels.
Perform credit control and collection activities, including aging review, preparation of Statements of Accounts, customer follow-ups, payment arrangements, and escalation of long-outstanding accounts.
Perform payment reconciliation and ensure customer accounts are accurately updated.
Review customer credit information, identify potential credit risks, and recommend appropriate credit control actions where required.
Handle customer disputes and payment queries, working with relevant teams to resolve issues and facilitate collection.
Prepare and review Statements of Account, aging reports, collection updates, and other credit control reports.
Support credit control process improvements, system enhancements, and UAT initiatives to improve collection efficiency and accuracy.
Perform payment reconciliation and investigate discrepancies to ensure customer accounts are accurately maintained.
Support legal, small claims tribunal, write-off, negative listing, and other recovery activities where required.
Perform other ad hoc tasks and projects assigned by the line manager.

We think you'll fit in great with us if you

Degree/Diploma in Finance, Accounting, or equivalent.
At least 2 years of relevant experience in Credit Control, Accounts Receivable, Collection, or related finance operations.
Good understanding of credit control, collection processes, and payment reconciliation.
Strong analytical and organisational skills with good attention to detail.
Independent, proactive, and able to take ownership of assigned accounts and tasks.
Strong communication and interpersonal skills, with the ability to engage customers and internal stakeholders professionally.
Language Proficiency - High
Good Microsoft Excel skills and experience working with financial or customer account data.

Why Join Us

At MyRepublic, we believe in creating a workplace that values your well-being, growth, and happiness - both in and out of work. Here's what you can look forward to when you join our team:

Wellness Day - Enjoy 1 wellness day every quarter to rest, recharge, or do something that makes you feel great.
Industry Leading Family Care Benefits- Time off to care for your loved ones when they need you most.
Birthday Leave - Celebrate you! Take a day off on your special day.
Work From Anywhere (WFA) Leave - Up to 20 days a year to work from wherever inspires you.
Hybrid Work Arrangement - Enjoy flexibility with a mix of office collaboration and remote work.
Plenty of Fun Events! - From team bonding activities to festive celebrations, there's always something happening to keep the energy high and connections strong.

From being the first to launch 1Gbps broadband plans and the first network optimised broadband service for gaming in Singapore, to crafting workplace practices that put wellbeing at its core, our values guide us in everything we do at MyRepublic. It's the secret sauce that makes us tick. If you espouse the following, we know you would fit in great with us!

Credit & Collection Executive