operational readiness , Test Case Design, Agile Scrum, Service Transition, Test Strategy, quality assurance, Defect Management, Test Planning, ServiceNow testing, ITIL practices, deployment validation, release readiness, quality governance

Configuration Management, Itsm, Cmdb, Change Management, Itil, CAB Approvals, Production Change Governance, Stakeholder Management, Risk Impact Assessment, ServiceNow SNOW

crm integration , campaign tracking , Digital Analytics, SEO, performance marketing, consent management, eDM marketing automation, website CMS, audience segmentation

Print production knowledge - file preparation material selection and vendor briefing, Copywriting and brand communication, Client relationship management and business development, Social media management content scheduling and community management, Graphic design and production of marketing collateral, Budget planning spend tracking and cost negotiation, Proficiency in Microsoft Office and presentation tools, Data tracking reporting and performance analysis including familiarity with social platform analytics website analytics and POS sales reporting, Sales development lead generation and pipeline management, Working knowledge of Adobe Creative Suite Canva CapCut or equivalent creative platforms, Marketing strategy framework development and campaign planning, Event and partnership coordination, Photography videography and content editing including short-form video

Gdpr, Servicenow, Data Center Migration, JIRA, Iso 27001, Colocation Projects, Vendor Management, PCI-DSS, Risk Mitigation, Project Management, MS Project, Stakeholder Coordination, Infrastructure Transformation

Servicenow, Javascript, Apis, CSS, Web Services, HTML

data products , workflow management , Dashboards, automation, digitalisation, performance metrics, operational analytics, data visibility, reporting capabilities, operational intelligence, Ai

Administration, HR Compliance, Hr Management, Learning And Development, Compensation And Benefits, Talent Acquisition, People Analytics, Strategic Workforce Planning, Hris, Talent Succession, Manpower Budgeting, Employee Relations, Payroll Governance, Performance Management

Microsoft Office, Asset Management, Presentation Skills, Client Acquisition, Sales Negotiation, Crm Systems