Key Responsibilities

Align career services with APSN's strategic goals by establishing operating plans, service standards, sustainable delivery models, and an integrated system across schools, centres, and alumni.
Provide strategic direction to department heads, manage job-coach deployment and caseloads, monitor service quality, and foster professional development and leadership succession.
Lead the development of placement procedures and effective job matching that aligns student capabilities and long-term goals with open or customized employment opportunities.
Establish standards for individualized, responsive support plans that encourage student independence and retention while properly tracking intervention outcomes.
Build strong relationships with inclusive employers and industry bodies to advocate for accessibility, workplace adjustments, training, and internship opportunities.
Monitor labor-market trends, technology shifts, and institutional data to translate research findings and evaluations into practical service innovations.

Job Requirements

Bachelor's degree in Special Education, Social Work, or a related field, with preferred specialized training in Mild Intellectual Disability, Autism Spectrum Disorder (ASD), and job coaching.
8 to 10 years of relevant professional experience, including a strong background in a leadership role, driving service improvements, and managing organisational change.
Proven skills in building employer partnerships, negotiating inclusive recruitment, and managing job matching, workplace assessment, placement, and retention.
Demonstrated experience in monitoring service quality, employment outcomes, and staff performance, supported by an understanding of governance and risk management.
Strong knowledge of inclusive employment models, evidence-informed practices, research/innovation, and cross-functional collaboration.
Excellent communication, resilience, problem-solving abilities, and a deep commitment to student dignity, independence, and wellbeing.

Head Career & Industry Services