Business Analysis

Engage business and operations stakeholders for functional requirements, analysis and documentation (URD, RTM, Test Scenarios, etc.)
Review, validate, prioritize and plan stakeholder enhancements and requirements
Provide viable and innovative solutions to improve operational efficiency, standardization, user experience and deliver business initiatives
Engage and communicate with stakeholders (Heads of Department, Head Office, Regional, internal IT teams, Business & Process Owners and vendors)
Review and signoff artefacts and solutions provided by technical teams and vendors
Provide SIT, UAT, regression testing and rehearsal testing support
Conduct user training and workshops
Ensure successful implementation of solution

2. Project Management Support

Support project feasibility study
Define work breakdown structure and tasks for Requirements Definition, User Acceptance Test, and Migration Phase
Support Change Management and control scope creep
Support Risk & Issue Management
Support project execution and solution delivery within budget, and schedule.
Support Stakeholder Management

3. BAU Management

Provide timely support to users during incidents, change requests, enquires, and BCP exercise

Job Requirements

Bachelor's degree in Management Information System, Computer Science or Applied Science with min. 8 years of related work experience
Min. 5 years of business analysis experience in a bank of financial institution.
Experience with Payments / Remittance systems, SWIFT ISO20022 CBPR+, SWIFT MT Standards, Clearing schemes (ACH, RTGS, RT) across Asia Pacific region
Good understanding and appreciation of Payment Operational workflows, Business operating model and operational compliance & risk management
Knowledge in Cash Management Products, Channels, Core Banking / Accounting, AML Screening and FX/Treasury
A proactive team player who is result driven
Possess strong stakeholder management skill
Excellent communication, presentation and interpersonal skills
Project Management certification is a plus
Hands-on experience in database querying and scripting
Familiar with Java and web-based applications, and understanding of robust application design principles
Good understanding of system interface protocols
Good understanding of infrastructure and system resiliency

Senior Business Analyst (Payments)