Apis, Integrations, Automation Tools, Prompt engineering, Intercom Fin AI Agent, LLMs, Knowledge Management, Conversational AI, Webhooks, AI evaluation, AI workflows, Technical Troubleshooting

S3, Linux System Administration, Bash Scripting, File Systems, Network Troubleshooting, scale-out NAS Implementation, high-performance computing, network configurations on Linux

Single sign-on (SSO), Certified Kubernetes Administrator (CKA), Role-based access controls (RBAC), Continuous Integration / Continuous Deployment (CI/CD), VMware, Jenkins, Git, Linux, Argo, Terraform, Shell scripting, Containers, Gitlab, Helm, Kubernetes, Public cloud platforms, kubectl