About the Role:

To promote usage and sales of Prescription drugs and Dermatological skincare range to designated customers (clinics, hospitals, pharmacies, dermatologists, pediatricians and pharmacists) in order to achieve territory planned objectives for Therapeutic Dermatology business, including supporting the specialty biologic launch, in accordance with company and procedures and under supervision of the Business Unit Lead - Therapeutic Dermatology.

Role & Responsibilities:

Account Management:

Responsible for the sales target in assigned territory to achieve orexceed territory targets.
Plan, schedule, and conduct sales calls to healthcare professionals(HCPs), including dermatologists, pediatricians, and pharmacistsacross clinics, hospitals, and retail pharmacy channels, ensuring theright frequency.
Implementing and executing marketing action plans to achieveterritory sales objectives and targets, while consistently identifyingand exploring new growth opportunities.
Ensure effective use of marketing materials to HCPs and theirpatients to drive awareness and adoption.
Manage end-to-end account servicing, including order placement,product listings in hospitals, and goods exchange.
Provide patient hypercare and support across the specialty treatmentjourney (onboarding, adherence, follow-up).
Manage restructured hospital listing/formulary submissions andtender/procurement logistics.
Collect and report feedback from HCPs regarding products and competitors, providing timely updates via weekly reports.
Ensure timely reporting of: Local adverse events or pharmacovigilance cases related to products (medicine, cosmetic, medicaldevices) to the Local Safety Officer, supporting follow-upwhere needed.
Medical inquiries regarding products to medical and regulatory affairs teams, ensuring proper communication.
Quality complaints to the Local Safety Officer or quality contact, supporting follow-up processes where required.
Assist in product recall or field safety corrective action (FSCA)operations, if required
Conduct business analysis and present Territory business plan (TBP) quarterly, with a strong understanding of gaining field insights and efficiently translating ground insights into marketing input.

2. Sales and Business Development:

Identify new business opportunities within assigned accounts andexpand the customer base beyond dermatologists and pediatricians.
Conduct bi-annual or annual business reviews with key accountsand hospitals to ensure business sustainability and drive growth.
Evaluate new product opportunities through surveys with HCPs,gathering insights into potential demand and customer needs
Collaborate with key opinion leaders (KOLs) in hospitals to facilitateproduct evaluations and listings into formularies.
Proven experience collaborating with MSLs and KOLs to drive successful product launches, ensuring medical and scientific alignment to support strategic objectives
Experienced in managing third-party agencies to drive growth and maximize performance.

3. Promotion and Education:

Effectively communicate the benefits, features, and value propositions of Therapeutic Dermatological (Prescription) and Dermatological Skincare range to healthcare professionals.
Conduct presentations, training sessions, and product demonstrations to ensure comprehensive product understanding
Attend medical congress, symposia and meetings.
Support other activities and projects as required.

4. Strategic Planning:

Develop and execute territory business plans aligned with thecompany's overall goals and objective
Monitor market trends, competitor activities, and customer needs toproactively adjust strategies.

5. Cross-functional Collaboration:

Work closely with marketing, medical, supply chain, and regulatory teams to ensure seamless execution of initiatives, withdemonstrated success in leading small projects through closecross-team collaboration (e.g. Medical, Marketing).

6. Data Management and Reporting:

Maintain accurate records of sales planning calls, pre-call reports,and market intelligence on Veeva.
Provide regular reports to management on progress and challenges.
Submit accurate reports and expenses claim on time.

7. Compliance:

Adherence to Code of ethics and HCP compliance standards and ensure all activities comply with company policies,ethical standards, and local regulatory requirement

Requirements:

Minimum Degree holder in any major, preferably pharmacy, science or biomedical.
At least 5-8 years of work experience in Pharma industry.
Experience with biologics / oncology / vaccines / immunology with goodtrack record in driving growth is preferred/required, given theimmunology focus.
At least 1-2 years direct experience in Dermatology is preferred
Have good track record in high sales achiever and KOL management.
Experience in OTC products in modern trade is preferred
strong selling and negotiation skills
Driven, passionate, dynamic and adaptable in fast-paced environment
Accountable, results-driven, and goal-oriented
Expertise in portfolio selling with strong follow-through
Collaborative team player
Excellent business analytical skills
Creative and resourceful in problemproblem-solving with a focus on continuous improvement
Proficient in oral and written communication in English Strong presentation and interpersonal skills.

Senior Key Account Manager