The Data Center (DC) Operations Engineer designs, administers, and supports enterprise workload automation platforms, batch processing environments such as SAP and file transfers, as well as enterprise monitoring, backup, and recovery operations.

The role ensures the secure, reliable, and compliant execution of business-critical batch workloads,

supporting IT Operations and application teams in a 24x7 production environment.

What You'll Do:

Operations and Production Support

Oversee daily batch operations to meet SLAs and maintain efficiency
Configure, schedule, and maintain batch jobs and workflows in AWA and SAP
Support production batch runs, ad hoc jobs, manual catch-up and recovery activities
Work with application teams on job onboarding, testing, validation and deployment
Investigate batch failures, perform root cause analysis, and implement preventive actions
Support Data Center Operations in controlled batch execution and escalation management
Support in manual deployment of approved changes and transport to production
Maintain documentation, SOPs, and runbooks in line with operational and audit requirements
Support High Availability (HA), Disaster Recovery (DR), and Business Continuity (BCP) readiness, including planning and execution of exercises
Ensure compliance with audit, regulatory, IT security, and access governance requirements
Perform periodic access reviews, configuration checks, and audit validations
Support enterprise monitoring, backup, and restoration operations

Batch/Workload Automation Engineering & Administration

Design, build, and maintain AWA components
Implement modular, reusable, and standards-compliant workflows aligned with enterprise best practices
Perform code promotion and transport management across DEV/UAT/PROD
Monitor AWA platform health, performance, and job throughput
Provide technical advisory to projects and/or users on batch automation design patterns and governance standards
Administer the AWA platform, including components, agents, and user access

Required Skills & Competencies

Technical Skills

Strong hands-on experience in Automic Workload Automation (AWA)

Working knowledge of:

SAP batch scheduling
OS platforms: Unix/Linux and/or Windows
Scripting (Shell, PowerShell, or equivalent)
Backup and Restoration tool (e.g., Veritas NetBackup)

Solid understanding of:

Batch processing concepts (dependencies, triggers, calendars, SLA management)
File transfer workflows (e.g., MFT, FTP/SFTP)

Experience with:

Production support and incident management tools
Monitoring and alerting systems (e.g., DX UIM, DataDog or Splunk)

Operations & Governance

Experience in ITIL-based operations (Incident, Problem, Change management)

Familiarity with:

Audit, compliance, and regulatory environments
Access control and privileged account governance
Knowledge of: HA/DR architectures and BCP execution

What You'll Need:

Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)
3+ years experience in enterprise workload automation / batch operations
Proven experience supporting large-scale, mission-critical batch environments
Exposure to regulated industries (e.g., utilities, banking, energy) preferred
Experience with Continuous Delivery Automation (CDA) pipelines is an advantage
Willingness to support 24x7 operations and on-call rotation

Thank you for your interest in SP Group.

We regret to inform that only shortlisted candidates will be notified.

Senior Systems Engineer (IT & Data Center Ops)