Microsoft Office, Report Preparation, Administration, Resolve Complaints, Leading Meetings, Lead Management, Customer Service, Customer Service Excellence, month end reports, Building Customer Relationships, Administrative Procedures, Invoicing, Administrative Support, Monitor Kpis, Continuous Improvement Programme, Analyze Feedback, Able To Work Independently, Business Administration, Managing Daily Operations, Interpersonal Skills

Resolve Complaints, Leadership, KPI, Customer Service, Customer Service Excellence, Customer Service Delivery, Customer Focus, Resolving Product Problems, Service Leadership, Customer Liaison, Deal With Customer Complaints, Invoicing, improve customer service, Customer Support, resolved escalations, Business Kpi, Business Development

Shopify, 3PLs, Reporting Skills, customer support KPIs, Queue Management, escalations, Gorgias, Customer Service, Rostering, subscription management platforms, logistics, Customer Support, operational performance, Workforce Planning, eCommerce customer support, ReCharge, Customer Operations, fulfilment