What's This Role About

We're looking for a capable Senior UAT & Business Analyst to join our team on an 18-month contract. This role is suited for someone with at least 3-5 years of UAT or software testing experience who is ready to lead end-to-end testing activities across our Commercial and Consumer business lines and provide guidance and continuity to the wider UAT team.

You'll work closely with the UAT & Data Analytics Manager, stepping up to lead day-to-day testing operations and serve as the go-to contact for UAT matters when the Manager is away. If you're technically strong, commercially minded, and ready to take ownership, we'd love to hear from you.

Key Responsibilities

Lead UAT activities across our Commercial and Consumer business lines, including scoping testing requirements, aligning timelines with the UAT & Data Analytics Manager and project teams, and ensuring all testing activity is tied to release milestones and business readiness
Plan, execute, and review test cases end-to-end — from test scenario design and test data setup through to execution, results documentation, and sign-off — ensuring adequate coverage and quality across all testing cycles
Own and maintain all test documentation on Jira, including test cases, test suites, test plans, and traceability matrices; ensure documentation is kept current, accurate, and audit-ready throughout each project lifecycle
Lead defect triage sessions — log, classify, and prioritise defects found during testing, and drive resolution by working directly with developers, business stakeholders, and project managers to track issues through to closure
Produce and present regular testing status reports — including test execution progress, defect summaries, and risk flags — to the UAT & Data Analytics Manager, senior leadership, and project teams, keeping all stakeholders informed at every stage
Lead Live (Production) verification during system go-lives and deployments, coordinating smoke tests and sanity checks with technical teams to confirm release readiness and sign off on production stability before handover to the business
Step up to manage day-to-day UAT operations, workload allocation, and stakeholder communications in the absence of the UAT & Data Analytics Manager, ensuring continuity and no loss of momentum across active projects
Provide guidance, quality review, and on-the-job coaching to junior UAT team members — reviewing test cases, scripts, and defect logs, offering constructive feedback, and supporting their growth into more independent contributors
Uphold established UAT policies, standards, and SOPs, proactively identifying and proposing improvements to existing processes; contribute to APAC-wide testing initiatives and cross-functional projects as required

Desired Qualifications & Skillset

At least 3–5 years of hands-on experience in UAT, QA, or software testing, with a demonstrated track record of owning and leading testing workstreams independently from planning through to formal sign-off
Strong understanding of the end-to-end software testing lifecycle, including requirements review, test strategy and planning, test case design, execution, defect management, and formal sign-off
Proven ability to take full ownership of testing activities with minimal supervision — comfortable making decisions, escalating risks appropriately, and stepping up to coordinate the team and maintain delivery momentum during the manager's absence
Excellent written and verbal communication skills, with the ability to translate technical testing findings into clear, concise updates for non-technical stakeholders including business users, project managers, and senior leadership
Experience mentoring, coaching, or guiding junior testers — providing feedback on their work, setting quality standards, and helping them build capability and confidence over time
Working knowledge of JIRA and Confluence for test case management, defect tracking, and project documentation; familiarity with additional test management tools or automation frameworks is a plus
A diploma or bachelor's degree in any field, or equivalent practical experience
Interest in financial services or insurance is a plus, but not essential
A collaborative approach, with the confidence and maturity to act as the primary point of contact for UAT matters — managing competing priorities, holding the line on quality standards, and building positive working relationships across technical and business teams
Demonstrated leadership presence — able to direct testing activities across a project team, influence stakeholders without direct authority, and maintain team focus and morale during high-pressure delivery cycles
Strong organisational and prioritisation skills, with the ability to manage multiple concurrent testing workstreams, balance competing deadlines, and keep delivery on track without losing sight of quality
A proactive, risk-aware mindset — able to anticipate issues before they escalate, communicate risks clearly to management, and propose practical solutions with minimal prompting

Senior UAT & Business Analyst - Contract