Sql, Bi Tools, ticketing workflow platforms, AI literacy, Markdown-based runbooks, ML operations tooling, distributed tracing, experiment tracking, advanced observability, AI in production settings, incident response practices, retrieval RAG, SLO SLA design, fine-tuning pipelines, Effective Communication, vector databases, scripting automation, knowledge base authoring, canary rollback strategies, content ingestion pipelines, compliance data privacy, workflow orchestration, analytical and problem-solving skills, prompt engineering, feature flags