17:I[832,["669","static/chunks/app/(Engagement)/similar-jobs/%5Bid%5D/page-6391d816a2f44e3d.js"],"default"] 1a:I[5878,["669","static/chunks/app/(Engagement)/similar-jobs/%5Bid%5D/page-6391d816a2f44e3d.js"],"Image"] 18:T508,{"showUserEngagement":"true","resumeParserSwitch":"false","careerFairLink":"https://www.foundit.sg/events/triumphsg","syndicatedQuickApplyEnabled":"false","bulkApplyMultiSelect":"15","oldLoginCheck":"true","showUploadViaGoogleDrive":"false","heroSectionHeading":"Over 700,000+","gaAccountId":"UA-33929341-1","hideCsCartIcon":"false","triumphEventId":"4","showAppRegistrationPopup":"true","recaptchaV2Switch":"true","srpBrandBooster":"false","dfpSwitch":"true","parseNewResume":"true","parseResumeSwitchDesktop":"false","hideExperienceTypePopup":"true","cleverTapProjectId":"6K9-ZK8-ZZ6Z","copyrightYear":"2020","showDesktopDropboxV2":"false","hideBellNotification":"false","showPassiveJobs":"false","triumphEndDate":"7-3-2024","showTriumphEvent":"true","jobsCount":"200,000+","showPromotionsBox":"true","showCareerFair":"true","parseResumePhoenix":"true","showAppLoginPopup":"false","careerFairName":"Career Fair","resumeParseTime":"30000","showAspireElement":"false","channelName":"Singapore","socialLoginOn":"true","newProfileFlow":"false","socialUrls":"[\"https://www.facebook.com/founditSG/\",\r\n\"https://x.com/foundit_SG\",\r\n\"https://www.linkedin.com/company/foundit-jobs/\",\r\n\"https://www.youtube.com/@foundit_SouthEastAsia\",\r\n\"https://www.instagram.com/foundit_sg/\"]"}19:T5d4,

Responsibilities

Provide day-to-day end user support of a Secure Service Edge solution in a 24/7 staffed operations
Ensure all user reported incidents and user enquiries are properly tracked, escalated and with proper closure
Perform end-to-end incident management, troubleshooting and resolution, adhering to SLA
Escalate incidents to L2 engineer or vendor support when required
Raise Change Requests for configuration changes
Manage agent software upgrades

Associate Security Operation Engineer (Cybersecurity)