Job Description

GCC UK Building Services is an established team and is responsible for delivering comprehensive planning, design, and consultancy services, to both private and public sector clients in the UK. Projects vary from small single discipline tasks to supporting major multidisciplinary projects.

The successful candidate, working with the UK based teams, will bring their expertise, capability, and knowledge to provide operational leadership to our existing team to enable them to meet the business and client needs.

As GCC Head of UK Building Services, you will be responsible for the health, safety & welfare of the team. The Head of Department is expected to demonstrate effective & visible leadership, focusing on the ongoing engagement and retention of employees through the development of individuals and building high performing teams. Your role is to drive performance, innovation, and efficiency to achieve defined commercial and growth targets.

You will work closely with UK Building Services leadership team and be a member of the India Senior Management Team, required to demonstrate collaborative behaviours to support the development and enhancement of the wider business. You will be responsible for the operational, financial and commercial delivery of projects undertaken by the team.

Take full responsibility for the strategic direction, operational efficiency, and growth of the Building Services team. You will work closely with UK Building Services leadership team and be a member of the India Senior Management Team, required to demonstrate collaborative behaviours to support the development and enhancement of the wider business.

The ideal candidate shall bring a strong understanding of the UK Building Services industry

Proven track record of successfully leading large, complex teams and projects, particularly in a consulting capacity.
Strong vision and enthusiasm for driving the growth and impact of the Building Services unit in alignment with the organization's strategic objectives.

Responsibilities

Lead and mentor a multidisciplinary team, fostering collaboration, accountability, and high performance.
Set and drive strategic goals for the unit, ensuring alignment with broader organizational objectives.
Promote WSP's vision, core values and culture within the team.
Act as the senior point of contact for UK teams and stakeholders, translating complex insights into actionable recommendations
Present strategic updates and progress to senior leadership and stakeholders.
Align objectives with organizational goals and KPIs, contributing to business development.
Provide direction for resource management, retention, succession planning, and staff development to build a resilient and agile team
Maintain excellent relationships to ensure repeat business and client satisfaction, seeking feedback for continuous improvement.
Responds promptly to support requests and works collaboratively to address gaps in the internal team knowledge base.
Supports growth by sharing expertise, participating in recruitment, and contributing to succession planning.
Proactively drives personal and team development, setting objectives, providing feedback, and integrating learning.
Handle conflict appropriately and embrace diverse perspectives.
Identify qualified staff for project delivery within budget established.
Explore ways to add value and improve performance for self and team.
Manage opportunities, risks, and changes to benefit the business.
Ensure project engagement targets are met or exceeded

Key Competencies / Skills

Commitment to health, safety and wellbeing by following processes, engaging with initiatives, and supporting others.
Effectively communicates expectations, fosters compliance, and drives continuous improvement for self and team.
Comprehensive understanding of team and project objectives, actively contributing to team effectiveness by building relationships, recognising contributions, and aligning goals with business priorities.
Supports team development through effective communication, resource input, and fostering a collaborative, high-performing environment.
Consistently engages with UK to understand their needs, communicate proactively with project teams, and ensures solutions and delivery aligns with client expectations.
Regularly seeks and acts upon feedback to build trust and maintain high satisfaction.
Strong written, analytical, and practical skills while actively pursuing professional development and recognition.
Proactively leverages internal and external networks to access and share specialist expertise, contributing to knowledge forums and thought leadership.
Stay informed about industry developments and ensure the effective deployment of resources.
Proactive approach to problem-solving and innovation, highlighting the identification, resolution, and communication of issues and opportunities, emphasizing collaborative engagement, driving improvements, and implementing innovative solutions that address both client and business needs.
Strong commitment in understanding and implementing business strategies and processes, including compliance with governance protocols, highlighting active engagement, promotion of best practices, and support for team members in aligning with organizational objectives.

Qualifications

Bachelor / Master's degree in related discipline
CEng (or equivalent) with membership in an accredited engineering body.
Experienced professional with substantial experience in people management, business objectives delivery / leadership in a consulting engineering environment.
20+ years of relevant experience.

BGV:

Employment with WSP India is subject to the successful completion of a background verification (BGV) check conducted by a third-party agency appointed by WSP India.
Candidates are advised to ensure that all information provided during the recruitment process — including documents uploaded — is accurate and complete, both to WSP India and its BGV partner.

About Us

WSP is one of the world's leading professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Transportation & Infrastructure, Property & Buildings, Earth & Environment, Power & Energy, Resources and Industry sectors, as well as offering strategic advisory services. Our talented people around the globe engineer projects that will help societies grow for lifetimes to come.

With approximately 4,000 talented people across 3 locations (Noida, Bengaluru & Mumbai offices) in India and more than 73,000 globally, in 550 offices across 40 countries, we engineer projects that will help societies grow for lifetimes to come.

At WSP we draw on the diverse skills and capabilities of our employees globally to compete for the most exciting and complex projects across the world and bring the same level of expertise to our local communities. We are proud to be an international collective of innovative thinkers who work on the most complex problems. Unified under one strong brand, we use our local expertise, international reach and global scale to prepare our cities and environments for the future, connect communities and help societies thrive in built and natural ecosystems. True to our guiding principles, our business is built on four cornerstones: Our People, Our Clients, Our Operational Excellence and Our Expertise.

www.wsp.com

We are

Passionate people doing purposeful and sustainable work that helps shape our communities and the future.
A collaborative team that thrives on challenges and unconventional thinking.
A network of experts channeling our curiosity into creating solutions for complex issues.

Inspired by diversity, driven by inclusion, we work with passion and purpose.

Working with Us

At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.

Our Hybrid Working Module

With us, you can operate in a flexible, agile, yet structured work environment and follow a Hybrid Work Model.

Maximize collaboration.
Maintain product quality and cultural integrity.
Balance community, collaboration, opportunity, productivity, and efficiency.

Health, Safety and Wellbeing

Our people are our greatest asset, and we prioritize a safe work environment. Health, safety, and wellbeing are integral to our culture, with each of us accountable for fostering a safe workplace through our Making Health and Safety Personal initiative. Our Zero Harm Vision drives us to reduce risks through innovative solutions, earning recognition for our global health and safety practices with the prestigious RoSPA Health and Safety Awards for six consecutive years.

Inclusivity and Diversity

WSP India is dedicated to fostering a sustainable and inclusive work environment where our greatest strength - Our People -feel valued, respected, and supported. We ensure an unbiased approach in hiring, promotion, and performance evaluation, regardless of age, gender identity, race, religion, sexual orientation, marital status, physical ability, education, social status, or cultural background.

Imagine a better future for you and a better future for us all.

Join our close-knit community of over 73,300 talented global professionals dedicated to making a positive impact. Together, we can make a difference in communities both near and far.

With us, you can.

Apply today.

NOTICE TO THIRD PARTY AGENCIES:

WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.

Head - Building Services (MEP )