Pbx, Genesys, Amazon Connect, Cti, Cisco, Dialer technologies, VoIP, SBC, Performance and load testing for voice platforms, SIP, Nice, Avaya

Genesys, Amazon Connect, Cisco, IVR Telephony, Test strategy planning, Unified Communications testing, Governance for UC IVR and Contact Center programs, Contact Center testing, Telephony platforms, Nice, TMAC, Avaya