Job Summary

The Quality Technician Specialist is responsible for leading daily quality inspection operations and ensuring product quality, compliance, and operational excellence across MSB QE Operations. This role serves as a technical expert and shift leader, driving quality execution, operational coordination, troubleshooting, training, process improvement, and collaborator alignment to support manufacturing quality and shipment readiness.

Key Responsibilities

Quality Operations Execution

Lead and perform quality inspections in accordance with established procedures, sampling plans, control plans, and quality specifications.
Ensure inspection activities are accomplished accurately, consistently, and within required turnaround times.
Support disposition and containment activities for non-conforming materials, products, and quality excursions.
Monitor daily inspection performance, quality benchmarks, and operational priorities to ensure business continuity and ongoing operational efficiency.

Technical Leadership & Problem Solving

Act as the primary technical resource for inspectors and operators on shift.
Troubleshoot quality, process, and operational issues and raise them when required.
Drive root cause analysis, corrective actions, and preventive actions for recurring issues.
Support engineering evaluations, NPI activities, qualification runs, and special inspection requests.

Team Leadership & Coordination

Coordinate daily labor deployment, workload balancing, and shift priorities.
Provide mentorship, mentor support, and technical support to inspectors and technicians.
Facilitate communication and alignment between QE, Manufacturing, Engineering, Planning, and supporting teams.
Assist engineers and supervisors in accomplishing department goals, operational initiatives, and action plans.

Training & Capability Development

Conduct operational training, certification, re-certification, and on-the-job mentoring for team members.
Maintain training efficiency and proficiency standards within the team.
Support the development of training materials, certification checklists, and knowledge-sharing activities.
Serve as Subject Matter Expert (SME) for assigned operational processes and tools.

Continuous Improvement & Digital Transformation

Identify operational inefficiencies, quality risks, and improvement opportunities.
Lead or participate in Lean, automation, and efficiency improvement initiatives.
Apply digital tools, automation solutions, and data analytics to improve operational efficiency and decision-making.
Support the implementation of guidelines and standardization across QE Operations.

Compliance & Quality System

Ensure compliance with Micron quality standards, ISO/IATF requirements, EHS requirements, and site procedures.
Maintain accurate records, reports, and inspection documentation.
Support audits, customer visits, and quality system activities when required.
Promote a strong culture of quality, accountability, and continuous improvement.

Qualification

Diploma or Advanced Diploma in Engineering, Quality, Manufacturing, Electronics, Mechanical, or related fields is preferred.
Candidates without a diploma may be considered based on proven experience, demonstrated technical expertise, leadership capability, and operational contributions within Quality Operations.
Solid understanding of quality inspection methodologies, sampling plans, defect classification, and manufacturing processes.
Experience in quality operations, metrology, incoming inspection, outgoing inspection, wafer, strip, or unit-level inspection, or semiconductor manufacturing is preferred.
Strong leadership, communication, coordination, and problem-solving skills.
Demonstrates AI-enabled and data-driven ways of working through the use of technology solutions, automated processes, analytics, and continuous improvement methodologies is an advantage.
Demonstrates Micron values of People, Innovation, Tenacity, Collaboration, and Customer Focus.

Working Conditions & Physical Requirements

Able to work on a 12-hour rotating shift schedule, including weekends and public holidays, as required by business operations.
Able to work in manufacturing environments including Cleanroom and Electrostatic Discharge (ESD) protected areas while aligning with site safety and contamination control requirements.
Able to perform quality inspection activities using microscopes, vision systems, and other inspection equipment for extended periods.
Capable of performing detailed visual inspections requiring strong attention to detail and defect recognition skills.
Able to wear required Personal Protective Equipment (PPE) and cleanroom attire as applicable to assigned work areas.

QUALITY TECHNICIAN SPECIALIST