About the Restaurant
Udon Shin is a Japanese udon specialist that started in Tokyo (in 2011). In November 2025, it opened its first international outlet - Singapore. The concept is all about craftsmanship and freshness: we follow a Four Fresh philosophy - Udon noodles are freshly kneaded, freshly cut, freshly boiled, and tempura is freshly fried. The kitchen is an open concept where diners can see their Udon being freshly made and cooked.

Job Summary

The primary role of the Service Crew is to support the Restaurant Manager and team by delivering excellent customer service, maintaining operational standards, and ensuring a clean and welcoming environment.

Responsibilities

Greet customers warmly and provide attentive service to create a positive dining experience
Accurately take customer orders using the ordering system and serve food and beverages promptly
Clear tables efficiently to prepare for the next customers and maintain a tidy dining area
Operate the cashier to process payments correctly and handle transactions with accuracy
Respond promptly and clearly to customer inquiries and feedback to enhance satisfaction
Follow Operational SOPs consistently to support smooth restaurant operations
Maintain cleanliness of the restaurant according to SFA's hygiene and safety regulations
Communicate effectively with customers and team members about menu recommendations and service feedback
Perform additional duties as assigned by the Assistant Restaurant Manager or Restaurant Manager

Requirements

Previous work experience in food and beverage service to support effective customer interaction
Basic knowledge of food safety and hygiene practices to maintain a safe dining environment
Positive work attitude and enthusiasm for delivering excellent customer service
Friendly and approachable demeanor to engage well with customers
Energetic, cheerful, and vibrant personality to contribute to a lively restaurant atmosphere

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Service Crew (UDON SHIN)

Service Crew (Udon Shin)