Single Sign-On (SSO), Servicenow, Release Management, Service Improvement, Python, Power Bi, Power Automate, PowerShell, Automation, Microsoft 365, Itil Foundation, Incident Management, Rest Apis, AI Platform Operations, Microsoft 365 Copilot, Licence Management, ChatGPT Enterprise, Microsoft Entra ID, Agency Onboarding, Gemini Enterprise, Security and Governance, AI Credit Management, Google Workspace, Service Monitoring

ChatGPT Enterprise, Google Workspace or Gemini Enterprise., token consumption and credit allocation models., AI agents or workflow automation for business process improvement., Power Automate or other scripting and automation technologies., Python, Experience administering Microsoft 365, Microsoft 365 Copilot, Familiarity with enterprise AI platforms, AI licence management, Experience using AI tools, Knowledge of PowerShell

email administration , Sharepoint Online, Intune, Exchange Online, Microsoft 365, User Provisioning, Entra ID, IT service management processes and tools, EUSS Portal, SGMail Administration Portal, OneDrive, Teams, Access management, Workplace technology support, ITSM Portal

Application Security, Automation, Python, Technical Documentation, Angular

information security standards , Agile Methodologies, Security Controls, automation solutions, DevOps practices, ITSM platforms, Operations Engineer, test-driven development, environment access governance, Privileged Access Management, infrastructure automation, Production Support Engineer, cloud-native monitoring and logging services

It Operations, funding billing, Service Management, subscription asset and service records, ICT service delivery, endpoint provisioning, vendor management, software baseline controls, asset and device lifecycle management, access-control concepts

Ansible, S3, Github, RDS, Vmware Vsphere, Cloudformation, PowerShell, Prometheus, Bash, Vpc, Grafana, Elk Stack, Ec2, Cloudwatch, Terraform, Docker, ECS, Iam, Kubernetes, Python, AWS, Hyper-V, CI/CD

funding billing subscription asset and service records, Service Management, endpoint provisioning, vendor management, software baseline controls, asset and device lifecycle management, ICT service delivery operations, access-control concepts

vulnerability assessment, Technical Documentation, change management, operations and maintenance activities, SLA KPI monitoring, security patching, video management systems, operational reporting, risk assessments

Aws, It Operation