Power Bi, Talent Strategy, Org Design, Workforce Planning, HR Cloud Technology, Analytics, HR Service Delivery Model, Agile Design Thinking, Project Management, Collaboration, Hr Strategy, Digital Problem Solving, Scenario Modelling

Identity Governance and Administration (IGA), Role-Based Access Control (RBAC), Identity and Access Management (IAM), Identity Federation, Authentication, Authorization, Microsoft Entra ID, Saviynt, Access certification workflows, User profile management

control room , VB.NET, Release Management, Oracle, Database, Agile Methodologies, SQL Server, Sql, C Sharp, Blue Prism, Exception Handling, Rest Apis, Web Services, Scheduler, Blue Prism Object Studio, Azure DevOps Jira, Release and Change Management, Documentation Delivery, File Processing, Excel Automation, Programming Scripting, Blue Prism Process Studio, Automation Integration, Credential Manager, Environment Variables, Work Queues, SDLC processes, Email Automation

Itsm, Problem Management, Itil, Continual Service Improvement, Automation Process Optimization, Governance Reporting, Service Improvement Planning, Stakeholder Management, ServiceNow or equivalent ITSM platform, Risk Trend Analysis, Root Cause Analysis, Sla Management

smartsheet , Power Bi, Power Automate, Clarity, Jira, Comms and change management, PMO governance cadence, MS Project Planner, Task dependency management, Low-code no-code automation, Reporting and dashboarding, Utilisation tracking, GenAI skills, Monday.com, Work breakdown planning

security automation , Servicenow, Json, Iam, Siem, Rest Apis, Python, Email Security, Migrations, Vulnerability Management, Upgrades, Threat Intelligence, Palo Alto XSOAR, XDR, CrowdStrike, EDR, Splunk SOAR, Microsoft Security Technologies, SOAR Architecture, Platform Administration, Enterprise Deployments, SOAR Playbooks, Webhooks

Unified Endpoint Management (UEM), Mobile Device Management (MDM), Mobile Content Management (MCM), Mobile Application Management (MAM), Servicenow, Android, Microsoft Intune, Macos, Workspace ONE Omnissa, ITIL Foundation knowledge, Windows mobile operating systems, Remedy, ActiveSync troubleshooting, Windows desktop and laptop operating systems, Networking fundamentals, Remote administration and troubleshooting tools

Customer Acquisition, Problem-solving, cost-effective fulfillment models, People Management