antivirus software , Windows OS, PostgreSQL, Switches, Exchange Online, System Administration, Firewalls, Network Monitoring, Microsoft 365, Vpn, Rest Apis, Entra ID, cloud service providers, n8n, endpoint hardware troubleshooting, MFA, QNAP NAS, wireless access points, GCP AI services, conditional access

VMware, Hyper-V, Microsoft 365 and Exchange, Remote access tools, Microsoft 365 User Administration, Active Directory, Windows 11

mobile device support , Servicenow, Basic Networking Knowledge, Jira, Entra ID, Supporting migration programmes, Microsoft 365 administration and troubleshooting, Active Directory, Hardware deployment and break-fix support, Windows desktop support

virtual machines (VMs), Cisco Switches, Python, factory network switches, Windows Server 2019, Linux systems, SQL databases, cyber security practices

ticketing systems , Microsoft Office 365, Basic Networking, Remote Support, desktop support, remote access tools, Microsoft Windows 10, troubleshooting concepts, ITSM processes

remediation , Windows Server, Outlook, Intune, Dns, DHCP, Client Administration, Security Compliance, Active Directory, Exchange O365, OneDrive, Teams, print services, O365 Services

email systems , Outlook, Switches, Networking, Servers, Firewall, Windows Environment, Exchange, Tcp/ip, Routers, backup systems, Active Directory, IT asset inventory

Technical Documentation, Windows OS, CCTV cameras, Ip Addressing, Network Troubleshooting, Support logs, Basic IT troubleshooting, LAN connectivity, Asset records, Firmware updates, NVRs, Troubleshooting connectivity, PoE support, System upgrades, Dvrs, System health checks, ip networking, Scheduled maintenance, System patches

Dns, Networks, Troubleshooting, computer systems