We are hiring under Recruit Express headcount and details of this position are:

Job Title: Desktop Support Engineer (Renewable contract, AV Support experience, Active Directory, East area, up to $4500)

Locations:

First 3 months will be based at MacPherson.
After the first 3 months will be stationed at Tampines.

Job Responsibilities

IT end-user computing devices and software requirements. Including deploying, maintaining, managing, supporting, troubleshooting, installing and configuring of notebooks / laptops, printers, desktop PCs, monitors, tablets, anti-malware software, operating systems, business software applications (MS Office, MS Office 365 applications, Adobe Acrobat and etc.), client machines network connectivity and etc.
Manage and resolve customer helpdesk servers, LAN/WAN, cabling, video conferencing, backups, offsite backups, switches, firewalls and ensure 24x7 availability
Troubleshoot PC, gadgets, network, servers and provide solutions to resolve such failures on both immediate and long-term basis
Ensure Backups and Restorations are successful and properly done on a daily basis
Assess, review and recommend existing IT infrastructure for potential weaknesses and propose and implement solution or mitigation process
Monitor and trend network and system utilization and apply the information towards improving infrastructure availability, resilience and security
Set up VIP's gadgets, internet, troubleshoot issues request in a timely manner and ensure that they can receive their emails on their mobile and other devices
Ensure continuous delivery of IT services through oversight of service level agreements with end users and monitoring of IT systems performance on day-to-day basis
Reviews of the existing information and systems landscape across The Group, and proactively implement infrastructure and system improvements to enhance business benefits and reduce business risks
Rack mounting, OS installation and PC cloning
Manage Software Licenses, hardware and software inventories, asset tagging and cable patching and labelling to the network ports (both at the network equipment and EUC device end)
Perform Vendor Management and submit monthly fix asset end-to-end

Job Requirements:

1+ year of experience handling user support and AV support
Technical knowledge in troubleshooting of PC and AV
Familiar with Windows Servers Active Directory domain services administration, troubleshooting, health-check and fine-tuning
Experience in Implementing and Maintaining Backup Solutions
After office hours support: including weekend and holidays for urgent issues

Interested applicants please send your resume to [HIDDEN TEXT] and look for:

Rita Shi Tianhe

Recruit Express Pte Ltd

EA License No: 99C4599

EA Registration No.: R26162019

We regret that only shortlisted candidates will be contacted

Desktop Support Engineer IRT