maintaining customer records, documenting technical support procedures, installing new software, upgrading systems, consulting with users, resolving technical issues, system reconfiguration, backing up client data

It Technical Support, Networking, system usage, helpdesk service, Troubleshooting, Laptop Desktop email software, operations services, level 1 2 user support

Desktop Support, Windows 10, Office 365, Servicenow, Hardware Support, Laptop Support, Printer Support, Desktop Engineer, IT Support, Microsoft Intune, SCCM, Workplace Support, end user support, Windows 11, Active Directory, Helpdesk, Technical Support, Endpoint Management, Mandarin