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We're looking for a Desktop & Workplace Support Engineer to join our team in Singapore. If you have strong desktop support experience, enjoy solving technical issues, and are passionate about delivering excellent customer service, we'd love to hear from you!
Provide onsite and remote desktop support
Troubleshoot Windows OS, laptops, desktops, printers, and peripherals
Support Microsoft Office 365 and Active Directory
Resolve hardware, software, and basic network issues
Manage IT incidents and service requests
Deliver excellent end-user support and customer service
3+ years of Desktop/End User Support experience
Windows 10/11, Microsoft Office 365, Active Directory
Hardware, software, and printer troubleshooting
Basic networking knowledge (TCP/IP, DNS, DHCP)
Experience with ITSM tools (ServiceNow or similar)
Strong communication and problem-solving skills
Fluent in Mandarin and English (spoken & written)
Singapore Citizen or Singapore Permanent Resident (PR)
Willing to work onsite in Singapore
New York Global Consultants Inc. (DBA: NYGCI) is an innovative technology services company, delivering quality services to commercial and government clients. Our major capabilities include IT Professional Services, Data Protection Services, ERP Services and Enterprise Application services. Our Strategy is to leverage our capabilities in business, technology & operations to help our customers meet their IT goal. NYGCI’ mission is to let our customers maximize their performance through our excellent IT Professionals. For more than a decade, NYGCI has proven its capabilities to Fortune 500 clients. Since 2013, NYGCI has expanded its services to state and federal government agencies.
Job ID: 151263081
