Role

ESSENTIAL RESPONSIBILITIES:

Global Manufacturing Quality Leadership

Lead and oversee all Manufacturing Quality organizations across the company's global manufacturing sites.
Establish and execute the global Manufacturing Quality strategy aligned with business objectives, customer expectations, and operational excellence goals.
Build a world-class Manufacturing Quality organization through talent development, succession planning, organizational design, and capability building.
Drive accountability, performance management, and quality ownership throughout the manufacturing organization.

Quality Strategy & Transformation

Global Harmonization & Best Practice Deployment

Drive standardization and harmonization of manufacturing quality systems, methodologies, procedures, and metrics across all sites.
Identify, validate, and deploy proven best practices globally.
Ensure consistency in quality management processes, escalation methodologies, problem-solving approaches, and operational governance.
Lead multi-site quality improvement programs and enterprise-wide quality initiatives.

Manufacturing & Operational Excellence

Partner closely with Operations, Engineering, Supply Chain, and Product Development teams to optimize manufacturing performance.
Drive First Pass Yield (FPY), defect reduction, cost of poor quality (COPQ), reliability, and productivity improvements.
Ensure robust manufacturing controls throughout NPI, product transfer, ramp-up, and sustaining production phases.
Provide leadership in risk assessment, process qualification, production readiness, and continuous improvement activities.

Customer & Business Leadership

Act as a senior quality representative for strategic customers and executive business reviews.
Lead customer quality escalations and resolution efforts for critical manufacturing issues.
Build strong relationships with customers, business leaders, and cross-functional stakeholders.
Serve as a trusted advisor to executive leadership regarding manufacturing quality risks, opportunities, and strategic investments.

EXPERIENCE:

Minimum 20 years of progressive experience within quality, manufacturing, engineering, or operations leadership.
Minimum 10 years in senior leadership positions managing large-scale manufacturing quality organizations.
Proven experience leading global, multi-site manufacturing quality teams.
Experience within multinational corporations (MNCs), electronics manufacturing companies, or large-scale EMS organizations is strongly preferred.
Demonstrated end-to-end manufacturing leadership experience, including practical shop floor knowledge and operational management exposure.
Experience supporting NPI, product industrialization, volume manufacturing, and customer-facing quality operations.
Deep understanding of electronics manufacturing processes, including:
SMT
PCB Assembly
Box Build
System Integration
Functional Test
Reliability Validation
Strong knowledge of:
IPC Standards
ISO 9001

EDUCATION:

Bachelor's degree in engineering, Manufacturing, Electronics, Industrial Engineering, Quality Management, or related discipline.
Master's Degree preferred.
Six Sigma Black Belt or equivalent quality certification highly desirable.

Senior Director, Manufacturing Quality (Global Technology Manufacturing)