Role
ESSENTIAL RESPONSIBILITIES:
Global Manufacturing Quality Leadership
- Lead and oversee all Manufacturing Quality organizations across the company's global manufacturing sites.
- Establish and execute the global Manufacturing Quality strategy aligned with business objectives, customer expectations, and operational excellence goals.
- Build a world-class Manufacturing Quality organization through talent development, succession planning, organizational design, and capability building.
- Drive accountability, performance management, and quality ownership throughout the manufacturing organization.
Quality Strategy & Transformation
- Develop and deploy enterprise-wide Manufacturing Quality roadmaps focused on:
- Process Control Plans (PCP)
- Statistical Process Control (SPC)
- Process capability improvement (Cp/Cpk/Ppk)
- Industry 4.0 technologies
- AI-driven quality analytics
- Digital quality systems
Global Harmonization & Best Practice Deployment
- Drive standardization and harmonization of manufacturing quality systems, methodologies, procedures, and metrics across all sites.
- Identify, validate, and deploy proven best practices globally.
- Ensure consistency in quality management processes, escalation methodologies, problem-solving approaches, and operational governance.
- Lead multi-site quality improvement programs and enterprise-wide quality initiatives.
Manufacturing & Operational Excellence
- Partner closely with Operations, Engineering, Supply Chain, and Product Development teams to optimize manufacturing performance.
- Drive First Pass Yield (FPY), defect reduction, cost of poor quality (COPQ), reliability, and productivity improvements.
- Ensure robust manufacturing controls throughout NPI, product transfer, ramp-up, and sustaining production phases.
- Provide leadership in risk assessment, process qualification, production readiness, and continuous improvement activities.
Customer & Business Leadership
- Act as a senior quality representative for strategic customers and executive business reviews.
- Lead customer quality escalations and resolution efforts for critical manufacturing issues.
- Build strong relationships with customers, business leaders, and cross-functional stakeholders.
- Serve as a trusted advisor to executive leadership regarding manufacturing quality risks, opportunities, and strategic investments.
EXPERIENCE:
- Minimum 20 years of progressive experience within quality, manufacturing, engineering, or operations leadership.
- Minimum 10 years in senior leadership positions managing large-scale manufacturing quality organizations.
- Proven experience leading global, multi-site manufacturing quality teams.
- Experience within multinational corporations (MNCs), electronics manufacturing companies, or large-scale EMS organizations is strongly preferred.
- Demonstrated end-to-end manufacturing leadership experience, including practical shop floor knowledge and operational management exposure.
- Experience supporting NPI, product industrialization, volume manufacturing, and customer-facing quality operations.
- Deep understanding of electronics manufacturing processes, including:
- SMT
- PCB Assembly
- Box Build
- System Integration
- Functional Test
- Reliability Validation
- Strong knowledge of:
- IPC Standards
- ISO 9001
EDUCATION:
- Bachelor's degree in engineering, Manufacturing, Electronics, Industrial Engineering, Quality Management, or related discipline.
- Master's Degree preferred.
- Six Sigma Black Belt or equivalent quality certification highly desirable.