About The Role

As an Analyst / Senior Analyst, you will play a key role in supporting business analysis and quality assurance activities that drive successful project delivery. You will collaborate across business and technology teams to transform requirements into functional solutions while ensuring high-quality system performance. This role offers strong exposure to end-to-end project lifecycles and opportunities to build expertise in analysis, testing, and stakeholder management.

Key Responsibilities

Gather and analyze business requirements and translate them into clear functional specifications, user stories, and process flows

Act as a liaison between stakeholders and technical teams to ensure alignment and clarity of requirements

Perform gap analysis and recommend process or system improvements to enhance business outcomes

Develop, execute, and maintain test plans including system, integration, user acceptance, and regression testing

Manage defect tracking, resolution, and reporting to ensure quality standards are met

Support user acceptance testing (UAT) and facilitate validation and sign-off processes

Assist in deployment activities and provide post-go-live support to ensure smooth system transition

Participate in Agile ceremonies such as daily stand-ups, sprint planning, and retrospectives

Required Qualifications

Bachelor's degree in Information Systems, Business, or a related discipline

Up to 3 years of experience in a functional analyst or similar role

Exposure to Software Development Life Cycle (SDLC) and Agile or Waterfall methodologies

Proficiency in Microsoft Office tools, particularly Excel (e.g., formulas, pivot tables) and PowerPoint

Working knowledge of SQL for data analysis and validation tasks

Experience with testing and defect management tools such as JIRA, HP ALM, or TestRail

Strong analytical thinking, problem-solving, and communication skills

Preferred Qualifications

Experience in healthcare, financial services, or public sector projects

Exposure to working with cross-functional and global teams

Understanding of business process modeling or documentation tools

Functional Business Analyst/Test Analyst