Backup Recovery, Onsite Support, Remote Support, user profile administration, Installation, basic networking support, migration of IT peripherals, installation and configuration of software, re-installation

Windows OS, Desktop Hardware, office software, technical expertise

it documentation , Software Troubleshooting, Laptop Support, account access onboarding, ticket logging

Software Installation, Problem Management, Itil, desktop support, backup operation, patch deployment, Request Fulfilment

Mcsa, Mcitp, Office 365, MCSE, user desktop applications, Windows 11 MCP, MCDST, Microsoft certification, networking setup and support, Mcts, IT helpdesk ticketing system, PC procurement and setup

IT support, Scripting Languages, Identity And Access Management, endpoints, network clients, MDM tools, general IT troubleshooting, Windows device management

DHCP, Microsoft 365, Wan, Vpn, Citrix, Dns, Lan, Windows operating systems, Wi-Fi, enterprise desktop applications

It Service Management, Configuration, Installation, Windows clients environment, PC peripheral devices, Troubleshooting, application maintenance support