Backup Recovery, Onsite Support, Remote Support, user profile administration, Installation, basic networking support, migration of IT peripherals, installation and configuration of software, re-installation

Windows OS, Desktop Hardware, office software, technical expertise

System Engineer, Service Desk, Technical Support

it documentation , Software Troubleshooting, Laptop Support, account access onboarding, ticket logging

Windows operating systems, standard business software, user account administration, Fixed Asset Management system, Wireless Device inventory database, Troubleshooting

network connectivity , Nas, Networks, User Training, Servers, System Administration, Backups, Firewalls, API connectivity, Security Systems, System migrations, Patching, Wireless access points, Application deployments, Data Validation, Updates, Monitoring of system alerts and logs, VoIP digital telephony systems

Software Installation, Problem Management, Itil, desktop support, backup operation, patch deployment, Request Fulfilment

Networking, It Infrastructure, Printer Troubleshooting, Hardware, configuration management databases, print management, IT asset lifecycle management, Software, ITIL Foundation certification

Windows Administration, Linux Administration, Network Troubleshooting, Cloud Services, Scripting Languages, Help Desk Support, Itil Framework, Virtualization Technologies, end user support