Servicenow, M365, Hardware Troubleshooting, asset tracking, Windows 11, basic network troubleshooting

Microsoft Exchange, Windows 10, Active Directory, Group administration, Troubleshooting

It Helpdesk, Basic Networking, Microsoft Office, Desktop support, Windows operating systems, IT ticketing systems, Active Directory

Asset Management, Sso, Microsoft 365, Remote Support, Intune, Macos, Okta, Jamf, Active Directory

Windows OS, Servicenow, Outlook, Intune, SCCM, Ms Office, MAC device handling, Active Directory, VPN clients

Mobile Device Management, Windows 7, Macbook operating system, application deployment on PC and Mobile devices, Adobe Acrobat, remote support tools, winzip, NAS configurations

ticketing systems , Servicenow, Printers, Mobile Devices, Dns, Jira, DHCP, Windows 10, Freshservice, hardware repairs, Microsoft Office O365, network concepts

ticketing systems , Microsoft Office 365, Remote Support, Networking, desktop support, Troubleshooting, Microsoft Windows 10, ITSM processes