KONE moves two billion people every day. As a global leader in the elevator and escalator industry, we employ over 60,000 driven professionals in more than 60 countries worldwide joined together by a shared purpose, to shape the future of cities. In 2025, we had annual net sales of EUR 11.2 billion.

KONE has consistently been featured on Forbes list of World's Best Innovative Companies, World's Best Employers & World's Largest Public Companies.At KONE, we believe in teamwork and a work culture where everyone can be who they are. This is exactly what makes us strong and successful.

Why this role

A CSE Engineer, Solution provides technical expertise to the sales team, understands customer needs and transforms these needs into optimal KONE solutions.

CSE Engineer, Solution is part of the KONE early engagement team, and ensures that KONE offerings and specifications are included into the customer's building specifications.

CSE Engineer, Solution works at the customer interface, is an expert on solution selling and participates in customer meetings when needed.

CSE Engineer, Solution takes into consideration all product and service costing and planning aspects when defining a solution e.g. corporate materials from the supply line, local materials from sourcing, costing of engineering, installation and impact on maintenance.

What will you be doing

Collaboration with sales:

Responsible for finding optimal technical solutionsto meetthecustomer's needs for non-standard and modernisation cases

Ensures clarity onthesolution'sscope, including KONE and possiblethird-party offerings

Participatesincustomer meetings and answers customers technical questions when needed

Selects the correct product platformon which to make the offering

Proposes solutions from all KONE business lines new services, escalators, elevators, doors etc.

Solutionplanning-Costing:

Responsible for correct APF solution costings

InvolvesCSE Engineer, Product to understand thecosting for corporate and local materials

Involves CSE Engineer, System to understand the costing for integrations

InvolvesSupply Line, installation, maintenance and project management to understand boththematerialsandtheservice cost of the solution

Solutionplanning-Specs:

Coordinates specification creation

Performs initial and revised non-standard energy calculations

Performs traffic analyses

Accountable for technical site surveys

Accountablefor thetechnical content of the order between MS 0b and MS 2z

Solutionplanning-Availability and lead times

Coordinates solution lead times from Supply Line and local sourcing

Solutionplanning-Installability

Ensures that the proposed solution can be installed

Ensuresthat thecost and work effort impact of installation is part ofthesolution'scosting, especially in non-standard installation methodcases

Solutionplanning-Maintainability

Ensures that the proposed solutionfulfilsthe customer'sproduct lifecycleneeds

Identifies possible deviationsfromstandard maintenance methods and ensuresthat aresolution is found

Solutionplanning-Compliance

Ensures that the proposed solution fulfils local codes, regulations and safety requirements

Ensuresalignment withenvironmental regulations

Ensures that the planned solution complies with KONE engineering policy

Key tasks intheKONE Sales process

Provides contentforpre-tender and pre-booking reviews (technical solutions, costs, lead times, risks,verification oftechnical content in contracts)

Executes activities foraholisticsolutionplan

Leads full chain engineering teams on major projectsuntil handover totheCSE Engineer, Project

Hands over the engineering to CSE Engineer, Project onthemost complex project cases for executionon the Start-up meeting

Key tasks intheKONE Delivery process

Accountable forlayoutcreation

Analyseschange requirements, and makesproposalsforthenew solutionplan

Providesnecessarydetails to the CSE Specialistforordering materials and completing the documentationprocess

Proposeschange order (variations andaddworks)sales opportunities totheProject Manager

Provides solution-related information to Project Managers,Installation Supervisorsand Maintenance Supervisors

CSE Engineer, Solution role in the KONE SEB process

Sharesknowledgewith maintenanceas needed

Generalresponsibilities

Participates inproduct and new services release information-sharing sessions

Provides technical trainings to Sales, Installation and Maintenance as per Front Line needs

Offers input totheproductoffering management about customisation, standardisation and interface requirementsfor the portfolio

Contribution totheCustomer SolutionsEngineering virtual and local network

Contributetoand utilisetheCustomerSolutionsEngineering case library

Handles engineering on Modernisation (MOD) including component upgrades (small VB repairs), full replacement (FBR) or existing building lifts (EBULI)

Is the primaryfrontline technical contact personfor theSupply Line Tendering Engineers

Are you the one

Holistic understanding of different building types and customer segments

Good solution and value-selling skills

Excellent skillsin understanding and translating customer needs (requirements) into KONE technical specifications

Understanding of new construction and building modernisation processes intheindustry and at KONE

Excellent technical knowledge of KONE current and future solutions (e.g. AdvancedPeople Flow APF solutions)

Good knowledge of KONE solution-related codes and standards

Good knowledge of environmental and sustainability requirements and norms

Good engineering tool skills e.g. CAD and BIM skills

Basic knowledge of competitors technical solutions

VB Specific knowledge: Conducting site surveys, existing building modernisation/installation methods

Good understandingofallthe requiredelements for solution total costing

Understanding of KONE quality managementprocedures

Good virtual collaboration skills

What's On Offer

Career progression in opportunities within a global organization
Total reward elements that engage and motivate our employees and help us make KONE a great place to work
Comprehensive learning and development programs covering a wide range of professional skills
You are surrounded by fun colleagues and a lively working environment. The best part is all leaders are great and open-minded

To Be Considered

Click the Apply button and complete the online application process. A member of our Talent and Culture team will review your application and will be in contact with additional information accordingly.

In the meantime, feel free to browse our website for additional information on our company, brands and culture - KONE Corporation.

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CSE Engineer Solution