Customer Relationship Management, Basic reporting tools, Microsoft Office Applications

Microsoft Office, customer management systems

, Shopify, Reporting Skills, operational performance, Customer Operations, subscription management platforms, fulfilment, escalations, eCommerce customer support, Rostering, ReCharge, Workforce Planning, Queue Management, Customer Service, customer support KPIs, logistics, 3PLs, Gorgias

Microsoft Office Applications

Digital Transformation, Data Analysis, Service engagement forms, Customer service, Invoicing procedures

Customer Service Management, Technical support

Microsoft Office, After-Sales Service Operations, Forecasting, Leadership, Analytical Skills, Continuous Improvement, Customer Service, Workshop Management, Business Reporting Tools, Process Optimization, Resource Planning, Performance Management

Testing, customer service workflows, hands-on coordination of order fulfillment, Inventory Control, Stakeholder Management, Training, change adoption, SAP van sales module design, route operations, analytical and process orientation

SAP, User Acceptance Testing, route operations, Stakeholder Management, Inventory Control, customer service workflows, Order Fulfillment, Process Design, Training, change adoption