Fitness Membership Consultant

Working Days: 5 days, 9.30am to 7.30pm / 10am to 8pm (44 hours per week)

Salary: Basic $2200 + Commission = Gross Salary $4000- $5000

Location: Islandwide

Objective

To deliver engaging, safe, and results-driven fitness experiences for our members. This role is responsible for conducting group classes, assisting members on the gym floor, supporting personal training services, and promoting a vibrant club culture that supports every individual's wellness journey.

Core Responsibilities:

1. Sales & Membership Growth

Engage prospective members through walk-ins, enquiries, referrals, and outreach activities.
Conduct club tours and present suitable membership options.
Achieve individual sales KPIs and contribute to club targets.
Promote membership packages, campaigns, and ongoing promotions effectively.

2. Member Engagement & Service

Provide a warm, welcoming, and professional first impression of the club.
Build strong relationships with prospects and members to enhance retention.
Deliver excellent customer service throughout the sales journey.
Ensure every interaction reflects a positive and energetic club experience.

3. Lead Management & Follow-up

Follow up on leads promptly and manage sales pipelines effectively.
Maintain accurate records of enquiries and conversions.
Nurture prospects through consistent communication and engagement.
Convert enquiries into memberships through consultative selling.

4. Club Support & Collaboration

Work closely with the club team to ensure smooth operations and member experience.
Support club events, activations, and promotional campaigns.
Collabrate with front-of-house and fitness teams to drive engagement.
Participate in team meetings, training, and performance reviews.

5. Professionalism & Growth

Stay motivated, target-driven, and performance-focused.
Continuously develop sales and product knowledge.
Maintain professionalism and always uphold company standards.

Requirements

Experience in sales, retail, hospitality, customer service, or telemarketing is an advantage.
No fitness industry experience required - training will be provided.
Able to work shifts, weekends, and public holidays

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Gym Membership Consultant (Entry Level Welcome) - LCYL