Ccsp, Windows System Administration, Microsoft Azure, It Project Management, Itil, AWS, Pmp, Cissp, cybersecurity principles, cloud computing platforms

Servicenow, LLM-based solutions, ServiceNow Virtual Agent, Freshservice, ITIL-aligned processes, Jira Service Management, Microsoft Copilot Studio

Microsoft 365, ITIL incident problem change request, AI tools in operations

Iso 27001, DevSecOps, Ibm Mq, Microsoft Sql Server, Rest Apis, Azure, Sdlc, Iso 9001, ISO IEC 12207

Cloud Services, Systems Integration, IT infrastructure solutions, Cybersecurity solutions, Project management methodologies

Ccsp, Security+, Networking, Backup, Ccna, Identity Management, Servers, Automation, Security Controls, Cloud Infrastructure, Microsoft 365, Itil Foundation, Microsoft Azure, Infrastructure as Code, GSEC, CompTIA Network+, Disaster Recovery, Monitoring

Incident Management, Microsoft Office, Service Delivery, Itil Processes, It Operations, Customer Support, Operational Coordination, Service Management, Service Reporting

Agile, Prince2, Pmp, Project management, SAP ecosystems